Sherman Oaks Exclusive
This review is long overdue and I apologize if this is long winded, but hopefully it will be useful for anyone looking into this place for repairs on their vehicle. I have a Range Rover Sport Supercharged and back in October of 2011, I had a severe engine malfunction. Let me start off by saying I love my Range Rover and when it started to hesitate and lose power on the highway, i became very concerned. I took it to a local shop, but they didn't have the Land Rover computer system or any mechanics with experience to work on this vehicle. They said it may be a fuel filter problem or the computer may have issues. That was on a Thursday and on Saturday I drove to a friend's house in Thousand Oaks to watch the fight. When I got back in my vehicle it started very rough like it wasn't running on all cylinders. At that point i noticed that large amounts of white smoke were coming out of both exhausts and now it smelled like an electrical fire under the hood. I immediately turned off the car and got a ride home. I am a research kind of guy, so I got on the computer that night and put in the symptoms of the car white smoke, loss of power, smells like electrical burning and all clues lead into what i didn't want to hear blown head gasket or in laymans terms a possible engine replacement. Just to answer the question in my mind, I called a few dealership service departments and you wouldn't believe me if i told you that the cost could be anywhere from $15,000 to $25,000. Wow...I was devastated.and at a loss and did not know what to do. Again, i researched and asked my friends and researched and luckily i was introduced to Sherman Oaks Exclusive. I called and Amir answered the phone. After explaining my dilemma to him, i immediately felt relieved after listening to his compassion about Range Rovers and wanting to help me. I immediately had the vehicle towed to his facility and met the driver there to unload the car. Wow to say first impressions can make a huge difference is to say the least about this place. You walk in and you see several high end luxury vehicles mostly Jaguars and Land Rovers being repaired. They are on modern lifts with the latest technology of tools and equipment surrounding each one. His mechanics actually stopped what they were doing to make sure I felt welcomed into what i would call a shop cleaner than a hospital. The floors are white, so I could only imagine how meticulous Amir was going to be before I ever met him. After walking through the shop and into their showroom, I was greeted by Amir. He is a very nice clean cut guy who immediately had me realizing, this guy knows his stuff. I just then glanced outside and had further affirmation to see his sign and noticed how it stated in the same location since 1976. We walked out to my car and he could tell immediately what he thought the issue was and it was pretty close to what i had researched...blown head gasket. He added that he wanted to put the car on a complete computer diagnosis as he pointed out to these huge computers that were specifically for Land Rover. The next day he called me and said he would do whatever he could to get me back in the vehicle i loved so much. To make this long story short, amir did replace my engine and did it for half the cost of the land Rover dealerships. I have been driving the car ever since and it feels and drives better than new. If you need your car repaired, and don't want to pay dealer inflated prices, then this is the place. Thanks Amir and everybody at Sherman Oaks Exclusive for making me a happy Range Rover guy again.