Sherman Oaks Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 3:00 PM
5
Sherman Oaks Exclusive

I have taken my car there for repairs and service a few times. The staff is extremely knowledgeable and honest. Unfortunately, I have dealt with body shops that have failed to deliver as promised. Hence, why I am writing this review. The team at Sherman Oaks Exclusive knows LUXURY cars! Ask for Amir, he is a pleasure to work with and never pushy.

5
Sherman Oaks Exclusive

My first experience here and it won't be the last. Brought my 6 YO 130K miles RRSC to them for regular service, and to fix some odds and ends. Amir and his dad were able to pinpoint a couple of issues and the causes for me very quickly, and came up with a plan to get everything fixed and running right. The shop looks like a surgery, the people are friendly and know what they're talking about. Rovers are expensive cars and out of warranty work on them is never going to be cheap, so it's nice to know that you're talking to pros who know their stuff and aren't trying to make a quick buck. This shop has been around for a long time and the reasons are easy to see. It's hard sometimes to get past the It's gonna cost how much? moment, but don't mistake the cost of getting it done right with the thought that you're paying too much. Amir showed me where the dealer that I don't go to anymore fixed a problem under warranty and not only didn't fix it but made it worse, and then gave me some very reasonable ways to undo the damage. Better than the dealer and a better deal to boot.Hate to spend any money on any car, but this is a great car and now I've found a shop to match it. Five stars and well deserved.

5
Sherman Oaks Exclusive

Just picked up my Rover for service this morning. I'm a happy customer. Amir explained the work needed and any future problems that I need to look out for . The place was clean and looked to be well organized. Reasonable prices and a great staff. The only downside is the tight parking around the shop. Other than that , I have thier number saved on my phone for my next service.

5
Sherman Oaks Exclusive

I would like to thank Amir and the guys who worked on my 08' LR2 today. I took it in for a simple oil change -- nothing fancy. These guys were great though. It took exactly the amount of time they told me, they were courteous, respectful, and well priced. I will most likely be calling these guys before the dealership for my next services.

5
Sherman Oaks Exclusive

A friend from the Dealer Auction in North Hollywood told me to go to Amir at Sherman Oaks Exclusive to have something repaired on our Range Rover. I called him to set it up, told him what the issue was, and he instantly without any hesitation took my problem and had a solution for it. I brought him the vehicle and within an hour and a half had the vehicle repaired and ready for me to pick up. Very quick and easy to deal with! It was a pleasure to work with him. He also gave a very fair price, so I will be vising him again should something come up on another Land Rover or even a Jaguar vehicle.

5
Sherman Oaks Exclusive

This review is long overdue and I apologize if this is long winded, but hopefully it will be useful for anyone looking into this place for repairs on their vehicle. I have a Range Rover Sport Supercharged and back in October of 2011, I had a severe engine malfunction. Let me start off by saying I love my Range Rover and when it started to hesitate and lose power on the highway, i became very concerned. I took it to a local shop, but they didn't have the Land Rover computer system or any mechanics with experience to work on this vehicle. They said it may be a fuel filter problem or the computer may have issues. That was on a Thursday and on Saturday I drove to a friend's house in Thousand Oaks to watch the fight. When I got back in my vehicle it started very rough like it wasn't running on all cylinders. At that point i noticed that large amounts of white smoke were coming out of both exhausts and now it smelled like an electrical fire under the hood. I immediately turned off the car and got a ride home. I am a research kind of guy, so I got on the computer that night and put in the symptoms of the car white smoke, loss of power, smells like electrical burning and all clues lead into what i didn't want to hear blown head gasket or in laymans terms a possible engine replacement. Just to answer the question in my mind, I called a few dealership service departments and you wouldn't believe me if i told you that the cost could be anywhere from $15,000 to $25,000. Wow...I was devastated.and at a loss and did not know what to do. Again, i researched and asked my friends and researched and luckily i was introduced to Sherman Oaks Exclusive. I called and Amir answered the phone. After explaining my dilemma to him, i immediately felt relieved after listening to his compassion about Range Rovers and wanting to help me. I immediately had the vehicle towed to his facility and met the driver there to unload the car. Wow to say first impressions can make a huge difference is to say the least about this place. You walk in and you see several high end luxury vehicles mostly Jaguars and Land Rovers being repaired. They are on modern lifts with the latest technology of tools and equipment surrounding each one. His mechanics actually stopped what they were doing to make sure I felt welcomed into what i would call a shop cleaner than a hospital. The floors are white, so I could only imagine how meticulous Amir was going to be before I ever met him. After walking through the shop and into their showroom, I was greeted by Amir. He is a very nice clean cut guy who immediately had me realizing, this guy knows his stuff. I just then glanced outside and had further affirmation to see his sign and noticed how it stated in the same location since 1976. We walked out to my car and he could tell immediately what he thought the issue was and it was pretty close to what i had researched...blown head gasket. He added that he wanted to put the car on a complete computer diagnosis as he pointed out to these huge computers that were specifically for Land Rover. The next day he called me and said he would do whatever he could to get me back in the vehicle i loved so much. To make this long story short, amir did replace my engine and did it for half the cost of the land Rover dealerships. I have been driving the car ever since and it feels and drives better than new. If you need your car repaired, and don't want to pay dealer inflated prices, then this is the place. Thanks Amir and everybody at Sherman Oaks Exclusive for making me a happy Range Rover guy again.

5
Sherman Oaks Exclusive

What a professional outfit! I have been dealing for the past six months with a troubled Land Rover, and on more than one occasion, Mansour, Amir, et. al. have come to my aid - at times going above and beyond what would be expected of a mechanic. Their garage is clean, the service excellent, the pricing fair, and communication regular.Do yourself a favor, and give them a call.- A very satisfied client

5
Sherman Oaks Exclusive

These guys are awesome!! I was looking for a VW dealership and they popped up. I called to see if they could help me attach my California plates to the front because I'm from out of state. I spoke to Amir, who was super helpful and he said to come in when I had time. Sure enough, I came in, no wait, and Amir helped me right away. The place was sooo clean and the service was awesome! I will definitely recommend this place to all my friends : Thanks Amir!

5
Sherman Oaks Exclusive

I've been getting my Audi tt serviced their for years & I'm always so pleased with their level of customer service and how efficient they are! I recommend all my friends and family to Sherman Oaks Exclusive and they're hooked on this place! I've had the misfortune of having a few issues with my car and instead of taking it to Audi I take it to Sherman Oaks Exclusive because I know they will give me a much better rate than Audi and surpass their quality of service. They're so helpful over the phone and make sure that I'm never inconvenienced. By far the best experience I've had at a dealership!

5
Sherman Oaks Exclusive

These guys are awesome!! I was looking for a VW dealership and they popped up. I called to see if they could help me attach my California plates to the front because I'm from out of state. I spoke to Amir, who was super helpful and he said to come in when I had time. Sure enough, I came in, no wait, and Amir helped me right away. The place was so clean and the service was awesome! I will definitely recommend this place to all my friends :) Thanks Amir!